Thank you so much for your generous support and kind feedback in advance. After downloading photos to your device successful, you can transfer them normally. Then, to solve this issue, please choose to download and keep Originals. If so, it would cause that your photos are uploaded to iCloud and do not exist in your device temporarily.Ĥ. Please check whether you have turned iCloud photo library and choose to optimize iPhone Storage. If problem persists, please connect your iPhone to Wi-Fi. Please check whether all photos are viewable on your iOS device.Ģ. To fix this issue, please refer to the following suggestions.ġ. Would you please follow the troubleshooting steps below to solve this issue? It will be appreciated for your generous forgiveness and kind understanding. Thus, the photos exported will reduce the file size and quality. But if you photos are stored in iCloud instead of iPhone, the photos are thumbnails in your iPhone. In normal case, AnyTrans will not change the file size and quality of photos. This is Dorothy and i hope to be able to help you. Thanks for using our app and i am truly sorry for the late reply. Thanks for your kind feedback in advance. Please select photos you want to transfer > Click Download option. Use AnyTrans app to scan the QR code on the web page for establishing connection between device and computer.Ĥ. Please open browser on your computer and visit link below:ģ. Please search AnyTrans app from App Store and download & install it on your device.Ģ. Method 2:Please search and download AnyTrans App from App Store ġ. Method 1: Please kindly send log file to better analysis? Given this situation, would you please give below suggestions to solve this issue? It will be appreciated for your generous forgiveness and kind understanding. This is Dorothy and i hope to be able to help you! Thanks for using our app and i am truly sorry for the late reply due to traditional festival. This is Dorothy and i hope to be able to help you! Thank you so much for your generous forgiveness and kind feedback in advance. Please kindly tell me whether it works for you or not. Please search and download AnyTrans App from App Store on your iPad. It will be appreciated for your kind understanding and cooperation. Given this rare situation, would you please download AnyTrans App from your App store on iPhone?It can help you better manage photos. Yes, you can delete albums that you have already transferred to iMac. (3) How can I delete albums that I’ve already transferred to my imac? (2) What is the system limitation issue it’s referring to? This issue is caused due to the limitation of the newest iOS version. So what’s the “AnyTrans App” this error message is referring to? (1) I’m already running the AnyTrans App on my imac to delete them. Then,would you please allow me to answer your questions one by one? I am truly sorry for the inconvenience has caused to you. It seems that the messages misunderstood you.
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